Our cleaners are very professional and will understand that this will happen. However please respect them and their personal space.We are solely
Do you provide any other services besides cleaning?
No, we are solely a domestic cleaning company.
Can I touch the cleaner?
No, TNCC have a very strict ‘you can look but not touch’ policy.TNCC will contact the local authorities when we are made
Which areas do you Cover?
We provide our services throughout the UK.
Do I have to supply cleaning product/materials?
Yes, you do provide all materials and equipment for our cleaners.
Can other people be present at the property at the time of my booking?
No only yourself should be present. If our cleaner arrives and there is more than one person present she will have to
Can I book more than one Cleaner?
Yes, you can have more than one cleaner at a time. You will have to make the bookings separate. Please choose separate
How do I pay for a clean?
You will make full payment through our website. We use a secure, discreet payment partner emerchant for your bookings. There’s also the
What happens if the cleaner cancels the appointment?
If for any reason your cleaner would have to cancel last minute.You will be refunded your booking fee with 5 working days.
How much notice do I have to give in advance to cancel an appointment?
Please allow 24 hours’ cancellation notice to your cleaner.
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